Privacy Policy

At Hanziflow, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or use our language learning services. We're committed to transparency in how we handle your personal data.

Last updated: November 15, 2025

Contact Information

For questions about this Privacy Policy or your personal data:

Hanziflow

1-30-1 Toyoda, Minami-ku, Nagoya, Aichi Prefecture, 457-0841

Phone: +81 3-6721-4853

Email: info@daisymeadowfloral.com

Information We Collect

Information You Provide Directly

When you interact with our website or services, you may choose to provide us with certain information:

• Contact details including name, email address, and phone number when you fill out inquiry forms
• Enrollment information when you register for our Mandarin courses
• Payment information necessary to process course fees (handled securely through third-party processors)
• Learning preferences and goals you share to help us personalize your instruction
• Correspondence you send us through email or contact forms

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Device information such as browser type, operating system, and screen resolution
• Usage data including pages visited, time spent on pages, and click patterns
• IP address and general geographic location (city and country level)
• Referral source that brought you to our website
• Cookie data as described in our Cookie Policy

Information from Third Parties

We may receive limited information from third-party services you choose to connect with, such as social media platforms if you interact with our content there, or analytics providers that help us understand website performance.

How We Use Your Information

We use the information we collect for several legitimate purposes:

Service Delivery and Communication

To respond to your inquiries, process course enrollments, deliver our Mandarin learning services, and communicate important information about your courses or changes to our services.

Personalization and Improvement

To customize your learning experience based on your goals and preferences, improve our course content and teaching methods, and develop new educational offerings that better serve our students.

Website Analytics and Optimization

To understand how visitors use our website, identify technical issues, analyze which content resonates with prospective students, and optimize the user experience across different devices.

Marketing Communications

To send you information about our courses, educational resources, and relevant updates (only if you've consented to receive such communications, and you can opt out at any time).

Legal Compliance and Security

To comply with legal obligations, prevent fraud, protect against security threats, resolve disputes, and enforce our terms of service.

Legal Basis: We process your personal data based on your consent, the necessity to perform our contract with you (course enrollment), our legitimate interests in improving our services, and legal obligations we must fulfill.

How We Protect Your Information

We implement multiple layers of security to protect your personal information:

Encryption and Secure Transmission

All data transmitted between your browser and our servers uses industry-standard SSL/TLS encryption. This ensures that sensitive information remains private during transmission.

Secure Data Storage

Personal data is stored on secure servers with restricted access. We use firewalls, access controls, and regular security assessments to protect against unauthorized access.

Limited Access and Monitoring

Only authorized personnel with legitimate need can access personal data. We monitor access logs and conduct regular audits to detect any unusual activity.

Data Retention Policies

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable laws, typically within 72 hours of discovery.

Important: While we implement robust security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.

Sharing Your Information

We respect your privacy and do not sell your personal information. We may share your data only in these limited circumstances:

Service Providers

We work with trusted third-party service providers who assist with payment processing, email delivery, website hosting, and analytics. These providers access personal data only as needed to perform their functions and are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Hanziflow is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and inform you of choices you may have regarding your information.

With Your Consent

We may share your information for any other purpose disclosed to you at the time we collect the information or with your explicit consent.

Your Rights and Choices

You have several rights regarding your personal information. Depending on your location, these may include:

Right to Access

Request copies of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete information

Right to Erasure

Request deletion of your personal data under certain conditions

Right to Data Portability

Receive your data in a structured, commonly used format

Right to Object

Object to processing of your personal data for certain purposes

Right to Restrict Processing

Request limitation on how we use your data

Right to Withdraw Consent

Withdraw consent for data processing at any time

1-30-1 Toyoda, Minami-ku, Nagoya, Aichi Prefecture, 457-0841

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, reach out to us at the contact details provided above. We will process your request promptly.

Children's Privacy

Our services are designed for adults and learners aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected information from a child under 16, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

For significant changes that materially affect your rights, we will notify you by email (if we have your email address) or by posting a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions or Concerns?

If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your personal information, we're here to help. Please don't hesitate to reach out.